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Business Solution Specialist

We are in search of a talented and motivated Business Solutions Specialist to join our team in Dublin, Ireland.

For this role you will:

  • Work closely and partner with our Technical Development teams to plan internal objectives and milestones to support product launches
  • Work with the Business Development Managers in supporting product launch requirements and schedules
  • Liaise with external partners to coordinate product integration and provide technical support
  • Be an advocate for the business and ensure technical and support issues are resolved and escalated in a timely manner
  • Provide status reports on technical activities to internal groups and the business development team
  • Promote new ideas, methods or processes to the workplace to improve team performance
  • Perform internal and external reporting, projections, and performance analysis
  • Conduct product testing and tutorials to support product launches
  • Manage and coordinate product launches and partner support activities
  • This position may require occasional international travel

Key talents:

  • Minimum 1 year of experience in providing software product support, product integrations or project management
  • Post secondary education in Information Technology and/or project management a plus
  • Proven track record of successfully managing software projects with external partners
  • Ability to multi-task in a constantly changing environment and strong attention to detail and organizational skills
  • Must be comfortable having technical discussions with international clients
  • Solid understanding of software development lifecycle
  • Self-starter, comfortable working independently and with a cross-functional team
  • Excellent communication skills both verbal and written
  • Experience with product testing and conducting tutorials
  • Fluency in Arabic or Russian is a plus!

We offer an attractive and competitive compensation package including a comprehensive benefits package and unique perks!

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